Refund Policy

Legal Disclaimer & Liability Waiver (UK)

Last Updated: 28th October2025

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1. General Information

The information, products, and materials provided on natashacaccavonecards.co.uk (“we,” “us,” “our,” or “the Site”) are intended for general informational and decorative purposes only. All greeting cards and related products are handmade, and as such, slight variations in colour, design, or size may occur. These variations are a natural feature of handmade goods and do not constitute faults or defects.
 

2. No Professional Advice

All content and information provided on this website are for general informational purposes only and do not constitute legal, financial, medical, or professional advice. You rely on such information strictly at your own risk.

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3. Product Representation

We take reasonable care to ensure that product descriptions, images, and pricing are accurate. However, due to the handmade nature of our products and variations in screen display settings, we cannot guarantee that colours or details will be an exact match to the physical item.
All products are sold “as seen” and are intended for decorative or gift use only. 

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4. Handmade Materials and Safety

Our handmade items may include materials such as paper, adhesives, ink, glitter, ribbon, and other decorative elements. While we use safe and commonly available crafting materials, we cannot guarantee that all products are allergen-free or suitable for all individuals.

Please keep all products away from small children, pets, and open flames. Natasha Caccavone Cards accepts no responsibility for any allergic reactions, injuries, or damages arising from improper handling, storage, or use of our products once delivered.

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5. Intellectual Property

All original content on this website—including product descriptions, photography, text, and handmade card designs created by Natasha Caccavone Cards—is the property of Natasha Caccavone Cards and is protected under UK copyright and intellectual property law.

Some decorative elements, images, or artwork used in our handmade products may be sourced from suppliers offering a “free angel policy” or similar commercial-use licence. These materials remain the intellectual property of their respective copyright owners and are used in accordance with the terms of those licences.

Our use of such images or designs does not imply ownership or endorsement by the original creators. The finished handmade products incorporating these materials are original creations by Natasha Caccavone Cards.

You may not reproduce, copy, distribute, or commercially exploit any part of our products, images, or website content without our prior written consent.

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6. Limitation of Liability

Nothing in this disclaimer limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any matter which cannot be excluded under UK law.

To the fullest extent permitted by law, Natasha Caccavone Cards, its owners, and affiliates shall not be liable for:

• Any loss or damage arising from misuse, mishandling, or alteration of our products;

• Any allergic reactions or health issues caused by contact with materials used in our products;

• Any indirect, consequential, or incidental losses arising from the use of our website or products.

By purchasing from our website, you acknowledge that you understand and accept these limitations.

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7. Consumer Rights

Nothing in this disclaimer affects your statutory rights under UK consumer law. If you believe a product is defective or not as described, please contact us so we can resolve the issue in accordance with your legal rights.

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8. External Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites, and we encourage you to review their terms before using them.

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9. Changes to This Disclaimer

We reserve the right to amend or update this Legal Disclaimer & Liability Waiver at any time without prior notice. The most recent version will always be available on this page, with the effective date clearly stated.

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10. Contact Us

If you have any questions about this disclaimer or our products, please contact us at:
📧 contact@natashacaccavonecards.co.uk

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Refund and Returns Policy  - Handmade Greeting Cards